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Elite Dark Mode FAQ

FAQ – Trading, Account, Security & Support

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A stock broker is a SEBI-registered intermediary that provides a platform for you to buy and sell securities on the NSE and BSE. We act as your gateway to the financial markets.
Our paperless e-KYC process takes less than 10 minutes. You’ll need your PAN card, Aadhaar (linked to your mobile number), and a digital copy of your signature. Start Onboarding →
We offer a flat-fee model for Intraday and F&O, while Equity Delivery is completely free. View our Tariff Sheet for details on STT and statutory levies.
Yes. We provide a simplified 'Beginner Mode' on our app and educational resources via our Academy to help you build your portfolio with confidence.
Simply log in to our Terminal, add funds, search for a stock, select 'Buy', and choose between Intraday (MIS) or Long-term (CNC) product types.
Beyond Equity, you can invest in Mutual Funds, IPOs, Sovereing Gold Bonds, Commodities (MCX), and Currency Derivatives.
International investing is available for US markets through our global partnership portal, following the RBI's LRS guidelines.
Absolutely. Your assets are stored in your individual Demat account with CDSL/NSDL. We are a member of major exchanges and strictly follow SEBI safety protocols.
Withdrawals can be initiated from the 'Funds' tab. Requests made before 5:00 PM on business days are typically processed the same evening.
Yes, profits are categorized into Short-Term Capital Gains (STCG) or Long-Term Capital Gains (LTCG). We provide Automated Tax Reports for your convenience.
Our support desk is reachable via in-app chat, email, or our dedicated hotline. We pride ourselves on a < 2 minute wait time for calls.
Yes, our high-performance mobile app features lightning-fast execution, biometric security, and advanced TradingView charting tools.
We use 2FA (Two-Factor Authentication), SSL encryption, and periodic security audits to ensure your data and funds remain 100% secure.
Yes. You can set unlimited custom price alerts, volume alerts, and even technical indicator alerts directly within the app.
Our internal research team provides daily market updates, sector-wise analysis, and 'Deep Dive' fundamental reports to all active account holders.
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